Service & Warranty

Service & Warranty

 

What if I have missing items?

We’re very sorry for that. Please contact us on this page https://www.level5.com/contact-us, or call our customer service on 123-456789 as soon as possible. We will assist you.

All items available on Level5.com are delivered to you with the brand’s warranty and protection promise!

All items available on level5.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.

The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).

How do I get the copies of my invoices?

Detailed tax invoice you have received by email is the document justifying your purchase. This document will be requested in case of refund/exchange along with the delivery note.

How to unsubscribe to the Newsletter?

To unsubscribe from our emails, you can click on the link at the bottom of our emails and your subscription will be canceled.

All items available on Level5.com are delivered to you with the brand’s warranty and protection promise!

All items available on level5.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.
The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).

How many years is the warranty of the Product?

Most of the electronics products are covered with one year warranty. However, there is no warranty on accessories like free items, batteries, chargers, brushes, hoses, etc.